10 Simple Questions You Should Ask Your Contractor.


1. Do they have an office you can visit or are they working out of their home or trucks?

2. If you were to call their office, do they have office staff to answer the phone or do you leave a message on a recorder?

3. If you happen to leave a message do they return your call within a timely manner?

4.Does their company have proper licensing? Workman’s Comp Insurance?

5. What type of warranty on your installation are you getting?

6. Have they been trained by a manufacturer or by the ICPI?

7. Do they have written certificate of completion?

8. What percentage of their total business consists installing concrete pavers?

9. Is your installer able to furnish references?

10. Are they in good credit standing? Call the manufacturer to find out!

Some Questions Previous Homeowners Have Asked.

1. How much will a typical installation cost?
Every job is very different and so is the cost but the good news is that estimates are ABSOLUTELY FREE of charge. Everything we do is custom, so in order to quote you accurately, we need to meet in person.

2. How long do installations normally take?
Depending on the size of the job and the materials being used, your project could take anywhere between 2 days and one week.

3. How long after installation can I use my patio or driveway?
Normally within 24-48 hours.

4. Can weeds grow through my patio or driveway? How do I get rid of them?
Yes, they actually grow from the top down if the installation was done with proper materials below the pavers. They could blow through the air and seed. A normal regiment of round–up or other weed killers can be applied as necessary.

4. Can I replace individual pavers if something was to chip or damage them, or I need access beneath them?
Yes they are interlocking units so they can be removed with a paver removing tool and be replaced.

5. Will the paver colors fade?
It depends on the manufacturer of the materials used on your project. Most are colored through-out but fading does occur if you do not seal coat them every 2-3 years if in direct sunlight.

6. I have an existing concrete walkway that is in good shape. Can I lay pavers over it?
Yes, in most cases you can but it really depends on what you have, again, we need to see it.

7. What are thin pavers?
They are 1” in thickness used for pedestrian traffic only and can only be installed over concrete.

8. Do your products come with a guarantee?
The manufacturer will warranty the brick and we will warranty our workmanship

9. What is efflorescence?
A natural occurrence in brick it can be cured through time or cleaners

10. Should I seal concrete pavers?
Although we recommend doing so, it is a personal preference. It will help maintain their color and prevent other stains from setting into the pavers. If you do not clean up a spill within 96 hours, it may penetrate through regardless.